66 Mott St, New York, New York, Zip Code: 10006, AS
Phone
(623) 934-2400
Email
EComposer@example.com
Open Time
Our store has re-opened for shopping, exchange Every day 11am to 7pm
Get in Touch
If you’ve got great products your making or looking to work with us then drop us a line.
Exchange and Returns Policy
Exchange and Returns Policy
Overview
At Emerald Store, we always strive to ensure customer satisfaction. We understand that there may be instances where you need to return or exchange a product. Therefore, we offer a flexible and convenient return and exchange policy:
Returns
Upon delivery, the courier will wait while you check the order. If the product doesn’t meet your expectations or the size not fit you, you may return it on the spot with pay the shipping fees.
So returns are only accepted at the time of delivery, in front of the courier.
Exchanges
– We allow exchanges within 3 daysof receiving your order.
– Additional exchange fees apply, ranging from 60 EGP to 90 EGP , depending on your city.
– The product can be exchanged for a different size or color (if available) or for another product of equal value.
To be eligible for a exchange, your item must be:
unused and in the same condition that you received it
It must also be with all tags and in the original packaging
Products that have been worn, washed, or altered in any way cannot be exchanged or returned.
Customized or special order items cannot be exchanged or returned.